Introduction to the Code of Practice
A few words about the Code of Practice for Housing-related Support
The Centre for Housing and Support Code of Practice is a quality standard encompassing long-term housing-related support services delivered to vulnerable client groups in any setting, including Extra Care and Floating Support.
Ten Standards
The Code comprises 10 Standards associated with providing professional, person-centred housing-related support services.
Organisations must produce evidence that they have in place, a range of appropriate policies and procedures, as well as demonstrating that these are put into practice, relating to the following:
- Service Review, Delivery and Continuous Improvement
- Policy and Legislation
- Access, Equality and Diversity
- Rights and Responsibilities
- Confidentiality, Privacy and Information Sharing
- Independence and Empowerment
- Professional Roles and Responsibilities
- Collaboration and Community Development
- Staff Recruitment, Training and Support
- Physical Environment
Regardless of size, structure or client group, the Code is designed to enable any organisation to demonstrate to stakeholders that its housing-related support services are of the highest quality, person-centred and delivered consistently.
More Information
You can download the following documents from these links:
